Tell us how we are doing

Catharina’s Care Foundation is dedicated to continually improving our services to ensure our customers are satisfied. If you have any complaints or feedback, please share your thoughts using the form below so we can serve you better.

Feedback and Complaint form

Personal information

We require your contact details to respond to your complaint effectively and keep you updated on its progress.

Title *

Prefer not to say

Your E-mail address *

First name *

Last name *

Home address *

Phone number *

Complaint Information

Details about the service used and the date and time of occurrence help us understand the situation better, allowing us to address your concerns promptly and accurately.

I am filing a complaint on behalf of.... *

Date of occurance *

Time of occurance *

If applicable, please indicate which employee it concerns

Which service did you use? *

Bedridden or laying transport

Wheelchair transport

Seated transport (without wheelchair)

Other

Specify other

What do you hope to achieve with your complaint? *

To be taken seriously

Apology from the staff member

Restore relationship with staff member

Improvement of service delivery

Other

Specify other

Please share the details of your complaint or feedback *

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Thank you for helping us improve our services!

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